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What happens if my therapist needs to change the time after accepting the booking?
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What happens if I need to change the time after my therapist accepts the booking?
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What if my therapist informs me I have booked the wrong service (e.g. an Individual Counselling session when I meant to book a Couples’ Counselling Session)?
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I want more sessions? What do I do?
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What happens if I have accidentally booked duplicate sessions via the checkout?
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What happens if my therapist doesn’t show up?
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What happens if I forget to attend the appointment?
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What if you are my EAP provider?
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What if I have a complaint about my session?
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Users FAQS: Public Payments