How do I invite my family to the platform if they wish to use self-help tools, or book therapy themselves?

Log in to your account and head to Settings and click Family Members.

Enter the family member details.

If you want them to be able to create their own acount to use our self-help tools and/or manage their own bookings, enter their email address and tick ‘Send Invite email to family member’.

When you reach ‘Give access to my organisation’s benefits’ please select your company in the drop down to access your company’s EAP offering. If you don’t select anything this will default to self-funded therapy and a free account without your EAP offering enabled.

Press ‘Add Member’.

 If you have entered their email and ticked ‘Send invite email to family member’ they will receive an email saying you’ve invited them and be prompted to accept the invite and log in or create an account.