How do I pay for a self-funded session through Clearhead?

Please see the following guide which explains how to pay at checkout for both self and therapist initiated sessions.


How to book and pay for a session through checkout

Select your therapist at myclearhead.com and click ‘Book Now’.

Select ‘Public, Paying myself’.


When asked, Who is this appointment for? select either 'Myself' or 'Family Member' and enter Contact Details.

When asked How would you like to pay? select Credit Card.

 Select the Session Type you would like and click ‘Next’.

Select the Location either In Person or Online (depending on which locations your therapist has available) and click ‘Next’.

If the therapist has their calendar enabled, you can select your chosen Appointment Time and click ‘Next’. If they don't have their calendar enabled you will not see this step and they will reach out to you after a booking is requested to confirm the time.

Answer the Booking Questions and click ‘Next’. 

Enter your card details on the Confirm & Pay screen.

You will then receive an email confirming the booking request and another when the booking has been confirmed.

To rebook a follow up session with the same therapist, click 'rebook' under My Appointments. You will then be directed to the checkout to pay.

---

How to pay for a therapist-initiated session 

If your therapist has initiated a booking and you will be self-funding the session, you will receive an email requesting payment. 

Depending on the therapist's preference, the email may include a date you need to pay by, otherwise the appointment will be automatically cancelled.

Clicking Pay Now will direct you to the checkout to pay for the session and it will be confirmed when paid.

Click here to see our FAQ's regarding self-funded sessions.