You will be asked to verify your account as the first step to signing up, to make sure you are part of your organisation you are attempting to sign up under.
Your organisation would have selected to verify you with either your work email or work ID. If this is not available/applicable to your organisation they may have verified you with your personal email or another method.
Our system will prompt you with what to enter (work ID/work email), example below:
If you are unsure what to enter/if you are getting an error, please ask your HR representative.
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